Customer Service – Blockfi Investment Exchange

Customer Service Center

Welcome to the Customer Service Center, your one-stop shop to track the progress of your open tickets, retain records of closed issues, search for answers to your questions in the knowledge base and submit questions and feedback directly to our team.

Before opening a Customer Service request ticket, we recommend that you check out our Help Center page where you can easily find answers to frequently asked questions.

Once you have opened a Customer Service request, please wait until the request is addressed and refrain from opening multiple tickets for the same issue. Opening multiple tickets for the same request delays our team’s response times.

To check the status of your Customer Service ticket, make sure you’re login here and scroll down.

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With innovative investment tools and a collaborative trading community, BlockFi Investment Exchange empowers millions of users in over 140 countries to trade and invest in a simple and transparent way.

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Blockfi Investment (exchange) Ltd., is a financial services company authorized and regulated by the Securities and Exchange commission (SEC) and the Commodity and Exchange commission. The Cyprus Securities Exchange Commission (CySEC) under license # 109/10.
Blockfi Investment Exchange (UK) Ltd, is a Financial Services Company authorized and regulated by the Financial Conduct Authority (FCA) under the license FRN 583263.
Blockfi Investment Exchange AUS Capital Limited is authorized by the Australian Securities and Investments Commission (ASIC) to provide financial services under Australian Financial Services License 491139
BlockFi (Seychelles) Ltd. is licensed by the Financial Services Authority Seychelles (“FSAS”) to provide broker-dealer services under the Securities Act 2007 License #SD076

Investment company

Blockfi Investment Exchange is a United States registered legal international investment company. The company was created by a group of qualified experts, professional bankers, traders, and analysts who specialized in stock, bond, futures, currencies, gold, silver, and oil trading, with having more than ten years of extensive practical experience combined with personal skills, knowledge, talents and collective ambitions for success.

In finance, the benefit from investment is called a return

We believe that superior investment performance is achieved through a skillful balance of three core attributes: knowledge, experience, and adaptability. There is only one way to be on the cutting edge – the commitment to innovation. We do our best to achieve a consistent increase in investment performance for our clients and superior value-add. We appreciate our client’s loyalty and value the relationships we build with each customer. No matter what country you come from, our professional managers will help you to choose the investment product that best fits your demands. Our managers are constantly working on implementing unique trading methods with the most advanced and effective trading technology, competitive services, high-quality performance, genuine practices, excellent customer support service, and fund safety that allow us to work successfully on the market in a highly profitable way. Many investment methods allow us to maintain a constant high-interest rate for our clients. One of our strongest advantages over competitors is that we provide the utmost flexibility and the most important insurance on funds being invested with us. The company provides Risk- Free Crypto Investment products to global investors, which is a landmark for the company’s performance.